Delivery Policy

Thank you for choosing MySkinn Studio for your skincare needs. We are committed to providing you with high-quality products and excellent service. This delivery policy outlines the details of our shipping and delivery procedures to ensure a smooth and satisfactory shopping experience.

Shipping Locations: We currently offer delivery services within Canada. Unfortunately, we do not provide international shipping at this time.

Delivery Timeframes: Our team strives to process and ship orders as quickly as possible. The estimated delivery timeframes are as follows:

  • Standard Shipping: 3 to 7 business days.
  • Express Shipping: 1 to 3 business days.

Please note that delivery times may vary depending on the shipping destination, external factors such as weather conditions, and busy holiday periods. We will always do our best to keep you informed of any delays that may occur.

Shipping Costs: Shipping costs will be calculated based on the delivery method chosen during the checkout process and the total order value. We may offer free shipping for orders that meet or exceed a specified minimum purchase amount. The applicable shipping charges will be displayed at the checkout before you finalize your order.

Order Processing Time: Once your order is placed and payment is successfully processed, our team will begin processing your order. Orders are typically processed within 1 to 2 business days, excluding weekends and holidays.

Tracking and Notifications: To keep you informed about the status of your order, we will provide a tracking number once your package is shipped. You will receive an email notification with the tracking details, allowing you to track your order's progress until it reaches your doorstep.

Packaging and Handling: We take great care in packaging your skincare products to ensure they arrive in pristine condition. Our packaging materials are eco-friendly and designed to protect the products during transit.

Returns and Exchanges: We strive to deliver products that meet your expectations. If you encounter any issues with your order, please refer to our Returns and Exchanges Policy for detailed instructions on how to return or exchange products.

Undeliverable Addresses: It is essential to provide accurate shipping information during checkout. In the event of an incorrect or incomplete address that prevents successful delivery, we will attempt to contact you to rectify the situation. Additional shipping charges may apply for re-delivery attempts.

Customer Support: For any questions, concerns, or assistance with your order, our dedicated customer support team is here to help. You can reach us through , (416-720-2258), or by using the contact form on our website.

Note: This Delivery Policy is subject to change without prior notice. Please check our website for the most up-to-date information.

By placing an order with MySkinn Studio, you agree to abide by the terms and conditions outlined in this Delivery Policy.

Thank you for choosing MySkinn Studio. We appreciate your trust in our products and services.